Billing, cancellation and refunds

How billing works

• 7-Day Sprint, $19. A single payment. It never renews.
• Active Search, $49 per week. Charged when you sign up, then every week on the same day until you cancel.
• Full Hunt, $129 per month. Charged when you sign up, then every month on the same date until you cancel.

Renewals are charged to the payment method you used at checkout. Payments are processed securely through Shopify checkout. Shortlist is operated by OakOne, so charges may appear under that name.

Cancelling

You can cancel a weekly or monthly plan anytime before your next billing date. Log in to your account, open your subscription and cancel it. You can also email Oakone01@gmail.com and we'll cancel it for you.

Cancelling stops all future renewals. Your search continues through the end of the period you've already paid for.

Refunds

• 7-Day Sprint: non-refundable once you've submitted your search profile and research has started. If you haven't submitted it yet, email us and we'll refund you.
• Active Search and Full Hunt: the billing period you're currently in isn't refunded once service for that period has started. Cancel before your next billing date to avoid future charges.

Whatever your plan, we always refund:

• Duplicate charges
• Billing errors
• Service you paid for that we failed to provide

To request a refund, email Oakone01@gmail.com with your order number.

What Shortlist does and doesn't do

We search, filter, rank and prepare job opportunities that match your profile. You choose where to apply. We never submit applications on your behalf.

Shortlist doesn't guarantee interviews, job offers or employment. Employers make all hiring decisions.

Resume-tailoring guidance covers your highest-priority opportunities. It isn't a full resume rewrite for every job.

Your data

Your resume is stored privately and is never published or shared. Your profile answers and resume are used only to run your search. Email Oakone01@gmail.com anytime to have your profile and resume deleted.